Privacy Policy

Effective Date: 1st June 2025
Last Updated: 1st June 2025

At Tamworth Arms, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website at https://tamwortharms.co.uk.

1. Who We Are

Tamworth Arms
71–73 Lichfield Street
Tamworth
B79 7QL
Email: eat@tamwortharms.co.uk
Phone: +44 1827 735369
Website: https://tamwortharms.co.uk

2. Information We Collect

  • Contact Information (name, email, phone)
  • Booking Details (dates, preferences, special requests)
  • Payment Information (processed securely by third parties)
  • Technical Data (IP address, browser type, etc.)
  • Marketing Preferences (newsletter signups, surveys)

3. How We Use Your Information

  • To manage room and table bookings
  • To respond to enquiries and provide customer service
  • To send booking confirmations and updates
  • To send promotional emails (with your consent)
  • To analyse site performance and improve services

4. Sharing Your Information

We do not sell your data. We may share it with:

  • Service providers (e.g. booking systems, hosting platforms)
  • Authorities, if required by law

5. Cookies and Analytics

We use cookies to enhance your browsing experience and collect analytics data (e.g. via Google Analytics).
You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict how your data is used
  • Withdraw consent for marketing

To exercise your rights, email us at eat@tamwortharms.co.uk.

7. Data Retention

We retain your data only as long as necessary for our services and legal obligations.

8. Security

We implement appropriate measures to protect your data from unauthorised access or disclosure.

9. External Links

Our website may include links to other websites. We are not responsible for the content or privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be posted at https://tamwortharms.co.uk/privacy-policy with the effective date clearly marked.